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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kenya lott

June 9, 2025

5  out of  5
rating by kenya lott
"I had a great experience with Keith Hargrove’s State Farm office in Lakeland! Conswayla Mitchell was especially helpful—professional, friendly, and made everything easy. So grateful for the excellent service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Viper Lee

May 15, 2025

5  out of  5
rating by Viper Lee
"Mr. Keith Hargrove has been consistent in giving great customer service !! He and his staff are excellent constistaly with your needs and concerns you should give them a call!! Highly recommend!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alys Iguina

April 25, 2025

5  out of  5
rating by Alys Iguina
"Excellent service"
We responded:
"Thank you so much for your review! we appreciate it"
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brittanie king

April 18, 2025

5  out of  5
rating by brittanie king
"Conswayla saved me literally 150$ was paying 300$ a month with mandota with no coverage. Now I don’t have to stress and worry!!!! Thank you sooooo muchhhh"
We responded:
"That's amazing to hear! I'm so glad Conswayla was able to help you save money and provide you with better coverage. It's such a relief when you don't have to stress about expenses. Thank you for sharing your positive experience! 😊"
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Ashlie Marenco

April 16, 2025

5  out of  5
rating by Ashlie Marenco
"Rebecca was awesome And patient with me Ty very much"
We responded:
"Thank you so much for your kind words! I'm glad to hear that Rebecca was able to assist you and that you had a positive experience. I'll be sure to pass along your appreciation to her. If you need any further assistance, feel free to reach out. Have a great day!""
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Linda McConnell

April 16, 2025

5  out of  5
rating by Linda McConnell
"Victoria was fantastic she gave a quote, wrote up the policy in just a few minutes. Excellent service and great prices."
We responded:
"Thank you for sharing your positive experience! It's wonderful to hear that Victoria provided you with such efficient and excellent service. If you have any more feedback or need further assistance, feel free to let us know."
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Michael Goad

April 16, 2025

5  out of  5
rating by Michael Goad
"I moved to Florida about nine years ago. I transferred from State Farm in Michigan to the Hargrove State Farm agency. Soon after moving here, I experienced some very difficult times. Conswayla helped me navigate those times with the utmost professionalism and kindness. She was able to guide me through a messy process and made a horrible situation easier to deal with. I love being able to call or walk in to the office and be treated like a family member rather than a customer. Everyone in the office are pleasant, kind and very knowledgeable. Keep up the good work!"
We responded:
"Mr. Goad, It's wonderful to hear about your positive experience with the Hargrove State Farm agency! It sounds like Conswayla and the entire team have provided exceptional support and service during your difficult times. Your testimonial truly highlights the professionalism, kindness, and family-like atmosphere they've created. Thank you for sharing your story, and I'm sure they'll appreciate your kind words and encouragement to keep up the good work!"
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Fit Gamer

April 14, 2025

5  out of  5
rating by Fit Gamer
"Online was quick and easy. Did not speak to any insurance rep"
We responded:
"Thank you so much for your 5 star rating! "
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Anastasia Burger

April 2, 2025

5  out of  5
rating by Anastasia Burger
"Jasmine was very helpful whenever I went in and she was so so nice! She’s very hospitable and always loves to find solutions to any problems"
We responded:
"Ms. Burger, Thank you so much for your kind words and your 5 star review. We look forward to serving you."
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Roberta Wilkinson

April 2, 2025

5  out of  5
rating by Roberta Wilkinson
"Been with another company for 15 yrs these guys got me more automobile insurance for $50 less a month and it's MORE INSURANCE saving me $250 every 6 mths good group here honest and very friendly no big push to upsell that plus the savings is great give em a call you can save too"
We responded:
"Mrs. Wilkinson, Welcome to my agency thank you so much for your 5 star review. we're happy we can provide you with satisfactory coverage for a satisfactory price!"
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Russell Snelbaker

March 31, 2025

5  out of  5
rating by Russell Snelbaker
"Very pleased with the efficiency of service I received. I have been with State Farm for many years. I would not think of going anywhere else for my insurance needs."
We responded:
"Mr. Snelbaker, Thank you so much for your kind words. We really appreciate it "
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Sheryl Anderson

March 28, 2025

5  out of  5
rating by Sheryl Anderson
"Omg Conswayla is amazing she is a great agent she listens and she knows what she is doing she is top tier ! Thank you Conswayla for always helping me out you are amazing !"
We responded:
"Mrs. Anderson, Welcome to my agency. I've shard your kind words with Conswayla and she was so happy she could provide you the coverage you need at a price you deserve. We look forward to serving you."
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Cassandra Hannam

March 20, 2025

5  out of  5
rating by Cassandra Hannam
"Rebecca is an insurance genius, thank you for helping me so quickly!! Your amazing!!"
We responded:
"Mrs. Hannam, I apologize for the late reply, but i want you to know that Rebecca appreciate your kind words and we look forward to serving you now and in the future."
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karen roe

March 18, 2025

5  out of  5
rating by karen roe
"Very helpful, knowledgable, took great care of my needs thank you Denzel"
We responded:
"Thank you so much for your 5 star rating!"
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Payton Thompson

March 17, 2025

5  out of  5
rating by Payton Thompson
"Consuela was an absolute PLEASURE.She made setting up my first insurance such an easy experience. I 10/10 recommend."
We responded:
"Mr. Thompson thank you so much for your 5 star rating. we're happy we could provide you with the service and price you deserve!"
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Linda B

March 11, 2025

5  out of  5
rating by Linda B
"Conswala was friendly and efficient."
We responded:
"Thank you for your kind words and your 5 star rating"
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Janet Vallejo

March 6, 2025

5  out of  5
rating by Janet Vallejo
"I finally found an insurance where the employees listened to what we have to say and help us on our issue to the max. My son when he turn 18 he was driving home when another vehicle impacted his car. My son as a new driver he was anxious an Ms. Conswayla our agent was there for my son to help him and answer all his questions and concerns. I am happy to be a part of State Farm."
We responded:
"Mrs. Vallejo, Thank you so much for your kind words. As you can see we are more than an insurance agency, we strive to be a trusted advisor as well."
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Austin Mckenzie

February 25, 2025

5  out of  5
rating by Austin Mckenzie
"There's something special about these people. I'm not always used to such a smooth experience with companies. They listened to my goals and proactively helped me accomplish them. Simply put, I could tell it was genuine. A rare find. I recommend this company strongly."
We responded:
"Mr. Mckenzie, I was truly touched by your review. Thank you for your uplifting words and I look forward to working with you."
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Eric Stoquert

February 24, 2025

5  out of  5
rating by Eric Stoquert
"Conswayla made this a smooth transition. She was professional and answered all of my questions. Getting my quote and signing up for my new policy with State Farm took 10 minutes or less."
We responded:
"Thanks so much for the 5 star review, and thank you for entrustimng us with your insurance needs. We look forward to serving you!"
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Megan Tamulewicz

February 21, 2025

5  out of  5
rating by Megan Tamulewicz
"I HIGHLY HIGHLY recommend Conswayla Mitchell. She has been my go to agent for the past 8 years when I first moved to Florida she made my transition welcoming and easy. Her knowledge, guidance and personality make her one of the best."
We responded:
" Ms. Tamulewicz, Thank you so much for your kind words. We've certainly enjoy working with you over the last 8 years and look forward to continuing our relationship in the future."
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LaShai Perry

February 21, 2025

5  out of  5
rating by LaShai Perry
"VERY HELPFUL AND A VERY QUICK WITH GETTING EVERYTHING SET UP"
We responded:
"Ms. Perry, Thank you so much for your 5 star review! We take a lot of pride in our customers satisfaction."
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Derek Sumpter

February 19, 2025

5  out of  5
rating by Derek Sumpter
"Conswayla provided premier customer services and auto plan that fit my family auto insurance needs. She was very professional and assisted my family with the correct coverage and pricing. Thank you so much for assistance."
We responded:
"Mr. Sumpter you so much for your comments about Conswayla and the 5 Star rating. We certainly appreciate you entrusting us with your insurance needs and forward to serving you in the future."
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Timothy Idleburg

February 13, 2025

5  out of  5
rating by Timothy Idleburg
"I’ve been dealing with State Farm for the past or maybe eight years. Miss Conswsyla is my agent here in Lakeland. I never want to leave State Farm again thank you very much."
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Aaron Burkeen

February 10, 2025

5  out of  5
rating by Aaron Burkeen
"Conswayla was such a big help and so kind and understanding! She helped me find the best deal compared to other companies on my auto insurance in FL. Give her a call if you need insurance!"
We responded:
"Thanks so much for your kind words. Conswayla is dedicated to helping our customers and i"m happy we can assist you with your insurance needs."
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Archie Hovsepian II

February 3, 2025

5  out of  5
rating by Archie Hovsepian II
"Everyone was so helpfull and pleasant to work with. I will recommend you. Thanks"
We responded:
"Thank you so much for your review. Im glad we were able to meet your expectations of service. We're so happy we were able to serve you."