Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle Bradley

Michelle Bradley

June 24, 2026

5  out of  5
rating by Michelle Bradley
"We have always been pleased with the customer service. Shout out to Cindy, who always responds promptly and clearly to my inquiries."
We responded:
"Thank you for the amazing review, Michelle! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Heart to Heart Sympathy Gifts

Heart to Heart Sympathy Gifts

June 16, 2026

5  out of  5
rating by Heart to Heart Sympathy Gifts
"I highly recommend Conswayla at State Farm for both business and personal insurance needs. She consistently provides outstanding customer service, is knowledgeable, responsive, and always willing to go the extra mile to help.

No matter the question or situation, Conswayla is always just a phone call away and makes the insurance process easy to understand. Her professionalism, attention to detail, and commitment to her clients give us confidence that our business and personal assets are properly protected."
We responded:
"Thank you for the amazing review, Heart! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Jayme Westrom

Jayme Westrom

June 10, 2026

5  out of  5
rating by Jayme Westrom
"A friend of mine was raving about this group and the same week my insurance lapsed so I gave them a call just to shop rates and they were able to save me some money as as well as increasing my coverage and decreasing my deductibles. Haley was absolutely efficient and delightful to work with."
We responded:
"Thank you for the amazing review, Jayme! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Jared Mulero

Jared Mulero

June 5, 2026

5  out of  5
rating by Jared Mulero
"Outstanding service! I had the pleasure of working with Dunia, and I couldn’t be happier with the experience. We were previously insured with another provider, and she helped us save over $250 per month while maintaining the same coverage we already had.

Dunia was incredibly friendly, professional, and attentive throughout the entire process. She took the time to answer all of our questions, explain our options clearly, and make sure we were getting the best value possible. It’s rare to find someone who genuinely cares about helping their clients like she did.

If you’re looking for someone knowledgeable, trustworthy, and dedicated to helping you save money without sacrificing coverage, I highly recommend reaching out to Dunia. Thank you again for the excellent service!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Keith Hargrove’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of David H.

David H.

June 5, 2026

5  out of  5
rating by David H.
"Very friendly and knowledgeable"
We responded:
"Hello David, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon."
Profile photo of Jack Hicks

Jack Hicks

June 4, 2026

5  out of  5
rating by Jack Hicks
"Hannah was very pleasant"
We responded:
"Hey Jack, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Sincerely, Keith Hargrove"
Profile photo of Robin Chaney

Robin Chaney

June 4, 2026

5  out of  5
rating by Robin Chaney
"Conswayla made the whole process so easy. Was definitely a pleasure to work with her."
We responded:
"Dear Robin, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future."
Profile photo of Gerald Justus

Gerald Justus

May 29, 2026

5  out of  5
rating by Gerald Justus
"Haley was very helpful and knowledgeable about my needs."
We responded:
"Gerald, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Keith Hargrove’s Team!"
Profile photo of Sumana Hewawasam

Sumana Hewawasam

May 29, 2026

5  out of  5
rating by Sumana Hewawasam
"Saved me a lot of money on insurance!
Dunia goes above and beyond helping with any questions I have and she is very professional !. I would recommend State farm!"
We responded:
"Thank you for the amazing review, Sumana! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Bonnie Whelan

Bonnie Whelan

May 7, 2026

5  out of  5
rating by Bonnie Whelan
"Rebecca made it so easy to make my change & save me a lot of money on my auto policy. She was professional, kind, efficient & truly likeable. She was a pleasure to work with & an asset to the agency. I have already referred friends to contact her also.
Thanks Rebecca!! 😊"
We responded:
"Bonnie, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. We're here for you anytime!"
Profile photo of Linda Thomas

Linda Thomas

May 5, 2026

5  out of  5
rating by Linda Thomas
"Cindy Thomas is always polite and professional when I go in to pay my home owners insurance for my mom."
We responded:
"Linda, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Keith Hargrove’s Team!"
Profile photo of Anita Lane

Anita Lane

May 4, 2026

5  out of  5
rating by Anita Lane
"Saved me a lot of money. Excellent service representative. Highly reccommend"
We responded:
"Thank you for the amazing review, Anita! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Athena Garris

Athena Garris

May 2, 2026

5  out of  5
rating by Athena Garris
"This office has been my go to for years Consewayla is Amazing. Always up front and always looking for the best deal"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Raymond Adams

Raymond Adams

April 27, 2026

5  out of  5
rating by Raymond Adams
"Outstanding"
We responded:
"Thank you for the amazing review, Raymond! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Barry Watson

Barry Watson

April 25, 2026

5  out of  5
rating by Barry Watson
"Saved me a lot of money on insurance. Dunia Zaban was great. I would reccomend State Farm."
We responded:
"Greetings Barry, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!"
Profile photo of Amber Herstine

Amber Herstine

April 23, 2026

5  out of  5
rating by Amber Herstine
"Cindy goes above and beyond helping with any questions I have. Definitely recommend!!"
We responded:
"Thank you for the amazing review, Amber! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Lee Hays

Lee Hays

April 15, 2026

5  out of  5
rating by Lee Hays
"Great service and quote came in almost half of current coverage"
We responded:
"Lee, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Keith Hargrove’s Team!"
Profile photo of Mike Zaban

Mike Zaban

April 6, 2026

5  out of  5
rating by Mike Zaban
"Dunia was incredible to work with. Very informative and got me what I needed quickly and easily. Will definitely recommend her to all my friends and family."
We responded:
"Thanks so much for the amazing review, Mike! We really appreciate your support here in Lakeland . If you ever have any questions or need insurance assistance in the future, we are just a message away! I'll be sure to pass your kind words on to Dunia!"
Profile photo of Sally Pelg

Sally Pelg

March 26, 2026

5  out of  5
rating by Sally Pelg
"Conswayla was a pleasure to work with. She is very knowledgeable and made me feel very confident that I now gave the best and right coverage!"
Profile photo of Jason Atkins

Jason Atkins

March 13, 2026

5  out of  5
rating by Jason Atkins
"Great service got me the best deal possible saved me almost $200 for 6 months after switching from Progressive."
Profile photo of Cinda Bentley

Cinda Bentley

March 6, 2026

5  out of  5
rating by Cinda Bentley
"Conswayla was PHENOMENAL! I switched just because of the great customer service she gave on the quote!"
Profile photo of Devon Shipe

Devon Shipe

March 5, 2026

5  out of  5
rating by Devon Shipe
"This State Farm has been fantastic but Becky specifically is absolutely wonderful to work with. She is always extremely responsive, helpful, and takes the time to answer any questions we have. It’s clear she truly cares about her clients and making sure everything is handled quickly and correctly. Great customer service like this is hard to find these days, and we really appreciate all the help Becky has provided. Highly recommend working with her if you need insurance assistance!"
Profile photo of Janet Shupe

Janet Shupe

February 18, 2026

5  out of  5
rating by Janet Shupe
"Keith is the best! He is very patient, answered all of my questions and he is very nice. I talked to Cindy, a couple of days later, and was very helpful and nice."
Profile photo of Tony Kennedy

Tony Kennedy

February 10, 2026

5  out of  5
rating by Tony Kennedy
"I had an amazing experience working with Conswayla at State Farm! She was incredibly knowledgeable, patient, and thorough in helping me find the perfect car insurance quote. Not only did she explain all my options clearly, but she also made sure I got the best coverage at a great rate. Her professionalism and genuine care made the entire process smooth and stress-free. I truly appreciate her dedication and highly recommend her to anyone looking for top-notch insurance support!"
Profile photo of Nancy Deming

Nancy Deming

February 4, 2026

5  out of  5
rating by Nancy Deming
"Conswalya was awesome! Had car insurance with Progressive and State Farm beat that price for same coverage by about $165.00 per month. Thank you Conswayla"